Lightning Talk at World IA Day Zürich, 18. Februar 2017 Abstract: At TestingTime, I gain great insights on what type of user research methods are applied by our customers. During 2016 we observed interesting trends on how user research methods changed, especially the combination of qualitative and quantitative research. Which user research methods are popular […]
Read moreClosing Keynote at World IA Day Zürich, 18. Februar 2017 Abstract: The products we create can make someone’s day—or leave them feeling alienated, marginalized, hurt, or angry. It all depends on whether we design for real life: for people with complex emotions, stressed-out scenarios, or simply identities that are different from our own. In this […]
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