Closing Keynote at World IA Day Zürich, 18. Februar 2017 Abstract: The products we create can make someone’s day—or leave them feeling alienated, marginalized, hurt, or angry. It all depends on whether we design for real life: for people with complex emotions, stressed-out scenarios, or simply identities that are different from our own. In this […]

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James Chudley was hosted by UX Lausanne 2016. — UX projects often present us with all sorts of leadership and management challenges – from problems with people, expectations, changes in requirements and challenging design problems. Strong leaders are critical to great design projects and great products – but what do they actually do that makes […]

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What separates a good design from a bad design are the decisions that the designer made. In this hour-long video, recorded live at An Event Apart San Diego 2010, Jared Spool explores the five styles of design decisions, showing you when gut instinct produces the right results, and when designers need to look to more […]

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