Great user experiences are coherent across every touchpoint online and offline. Companies like Airbnb are creating a platform on which these experiences can happen, between real people in the real world. Learn how the Airbnb Experience Design team as well as others leverages pixels to create a better offline experience at all stages of the […]

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For the longest time, making a great experience for the user was a business-strategy luxury item. A great product only had to work and ship. A great experience was a nice-to-have, not a requirement. Times have changed. The cost of delivering a product is no longer a barrier to entry. Quality is no longer a […]

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Understanding your user’s problems is one of the most important things to do when making a new product. But it’s all too easy to make simple mistakes that completely screw up your user research. Andrew has mined his experience, picked seven top mistakes and offers advice on how to avoid them. Andrew Harder is currently […]

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Luke delivers a 3 hour mobile design workshop

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Didier Hilhorst, Design Director at Uber, shares how his graduate degree in economics helps mold him as a designer and, in turn, shape how he and his team redesigned Uber from the ground up. FOLLOW US Twitter: http://twitter.com/highrespodcast Facebook: http://facebook.com/highrespodcast iTunes: http://bit.ly/highresitunes Google Play: http://bit.ly/highresgoogle

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Katie Dill, Director of Experience Design at Airbnb, channels her inner “Steve Jobs” to explain how design at Airbnb is not just how it looks, but how it works, both in the workplace and on the screen. Twitter: http://twitter.com/highrespodcast Facebook: http://facebook.com/highrespodcast iTunes: http://bit.ly/highresitunes Google Play: http://bit.ly/highresgoogle

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Bret Victor invents tools that enable people to understand and create. He has designed experimental UI concepts at Apple, interactive data graphics for Al Gore, and musical instruments at Alesis. For more on Bret, see worrydream.com. This talk was given at CUSEC 2012 (2012.cusec.net).

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James Chudley was hosted by UX Lausanne 2016. — UX projects often present us with all sorts of leadership and management challenges – from problems with people, expectations, changes in requirements and challenging design problems. Strong leaders are critical to great design projects and great products – but what do they actually do that makes […]

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Does your AI have a female voice, like Apple’s Siri or Amazon’s Alexa? If so, does she talk like a woman? Should she? Psychologists have analyzed large bodies of text in the world and discovered that men and women use “function words,” such as pronouns, articles, and prepositions, in significantly different ways. The data consistently […]

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This talk highlights the evolution of the research function at Grubhub, from the days of a small and scrappy startup to the public company you know today. When getting a business off the ground, research is typically directed towards iterative product improvement. As the company expands (different markets, customer segments, and offerings), so does the […]

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