Requirements-driven product definition is a sure-fire way to get 100% of the wrong product launched. The assumptions that requirements are based on are usually not accurate enough to determine the exact solution those requirements dictate. Instead, teams should focus on creating a series of hypotheses that define potential solutions to their business problem and then […]

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Designing for the Internet of things means blessing everyday objects, places, even people with extraordinary abilities—requiring designers, too, to break with the ordinary. Designing for this new medium is less a challenge of technology than imagination. Join Josh as he shows how the digital manipulation of physical objects turns us into wizards; how to sling […]

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The testing was run on both the Slack desktop and mobile app to uncover potential hidden flows or weaknesses that novice and pro users may face when using the product.   Users were given a predefined scenario and then asked to perform certain tasks such as; customizing their own profile, locating their teammate contact info, […]

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James talk about why you won’t use the next big thing and why designers of IoT experiences will need to check their egos at the door, as the most important innovations will be distributed, invisible, and will only be recognized when they don’t work as intended.

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Jina Bolton is a Senior Product Designer at Salesforce UX, where she helps design and develop systems for enterprise software. She also loves Sass; she leads Team Sass Design, an open source task force that redesigned the Sass brand and website. Jina also organizes the San Francisco Sass Meet Up, The Mixin. She coauthored two […]

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More design and user experience professionals are becoming interested in working in the social good sector. Whether your interest is in governmental projects, healthcare, or non-profit ventures, the skills and methods of user experience are of great value. Come learn how to best get started in the field and what might need to change in […]

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Existing design work treats emotion as a snapshot — distinct, moment-based — when real emotion is a moving target that progresses over time. What is your product’s core emotion? When beginning, sinking into, and finally leaving your experience, what states are you evoking in your user, and in what order? Why do we call them […]

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Wearable devices are still in the ‘Wild West’ phase, but we’re finally starting to learn enough about them that we can start making more intentional decisions. This talk will cover the entire wearable device ecosystem from raw data inputs to prescriptive feedback and emerging behavior change models.

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Sure, we don’t like sitting in meetings. They can be ragged speed bumps in our process; necessary evils used to secure agreement without incurring excessive tire damage. But it doesn’t have to be that way. By treating face-to-face collaboration as a design problem, that time together can become a tool more effective than any audit […]

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